Expertise built from experience
At PCI Pal we championed the mission to make customer payments secure, compliant and frictionless. We have helped and continue to support organizations across the globe, from leading brands to small businesses, transform their customer payment experience.
Secure payments are our world; we live and breathe this everyday and continually apply our expertise and experience to align our solutions to how customers want to interact with businesses and how they want to pay, both now and in the future.
Call center & customer experience
At PCI Pal we understand customer engagement, whether that be through a contact center or operational teams that support customers. It is this unique understanding that has enabled us to create secure payment solutions that streamline processes, remove friction, and delivers the best possible experience.
We also understand the pressures placed on customer-facing staff and the need to simplify processes and provide tools that are intuitive to use. With this focus we are able to make it easier for your teams, reducing stress, improving effectiveness and delivering better outcomes for customers.
Focused on security & compliance
Our core purpose is to create trust and confidence in every transaction and that means ensuring the solutions we provide are both secure and fully PCI DSS compliant.
Our team combines considerable expertise and experience of both cyber security and information security. This is an area where we invest heavily with a member of our team sitting on the PCI SSC Board of Advisors, along with training and accreditation in security standards and in particular, PCI professional qualifications.
Cloud software development
We not only have a team of highly talented software developers, but they bring significant and highly valuable expertise of payment processing software, agile development and cloud-native software engineering.
This unique blend of experience enables us to continue to develop a true SaaS-based solution that delivers the capabilities desired by our clients while ensuring maximum resilience, security and full compliance.
We are proud to have
many happy customers:
The introduction of PCI Pal demonstrates to residents that the Council is taking security seriously. We care about their data and protecting their payments and information.
Get to know us a little better
We love to chat and would welcome the opportunity to tell you more about what we do and what makes us different.