![](https://www.pcipal.com/wp-content/uploads/Not-an-afterthought-why-payments-should-be-front-of-mind-for-contact-centers--390x300.jpg)
Blog
Not an afterthought: why payments should be front of mind for contact centers
![](https://www.pcipal.com/wp-content/uploads/What-is-PCI-DSS-compliance-390x300.jpg)
Blog
What is PCI DSS compliance?
![](https://www.pcipal.com/wp-content/uploads/iStock-1132929483-390x300.jpg)
Blog
Why PCI DSS is a business advantage, not a burden
![](https://www.pcipal.com/wp-content/uploads/iStock-2085469577-390x300.jpg)
Blog
Why secure contact center payments win customer loyalty
![](https://www.pcipal.com/wp-content/uploads/Take-a-leaf-out-image-reduced-wide-390x300.png)
Blog
4 tips to apply to your payment processes to boost your CX
![](https://www.pcipal.com/wp-content/uploads/Genesys-APAC-Partner-Conference-Bangkok-Thailand-May-28-30-2024-PCI-Pal-390x300.jpg)
Event
Genesys APAC Partner Conference, Bangkok, Thailand
![](https://www.pcipal.com/wp-content/uploads/Genesys-Xperience-May-13-15-2024-PCI-Pal-390x300.jpg)
Event
Genesys Xperience, Denver, CO
![](https://www.pcipal.com/wp-content/uploads/Enterprise-Connect-March-25-28-2024-390x300.jpg)
Event
Enterprise Connect, Orlando, FL
![](https://www.pcipal.com/wp-content/uploads/person-is-talking-on-the-phone-with-a-customer-se-2023-11-27-04-56-54-utc-scaled-1-390x300.jpg)
Blog
Three steps to taking the complexity out of contact center payments
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-is-Awarded-Payments-Compliance-Technology-of-the-Year-at-Payments-Awards-2023-1-390x300.jpg)
News
PCI Pal® is Awarded Payments Compliance Technology of the Year at Payments Awards 2023
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Teams-up-with-Zoom-to-Create-Exceptional-Secure-Payment-Experiences-390x300.jpg)
News
PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Named-2023-Compliance-Software-Solution-of-the-Year-390x300.jpg)
News
PCI Pal Named 2023 Compliance Software Solution of the Year
![](https://www.pcipal.com/wp-content/uploads/Payment-Solution-Providers-390x300.png)
Blog
Secure Payment Solution Providers: Key to Call Center Security
![](https://www.pcipal.com/wp-content/uploads/AI-Powered-Speech-Recognition-Payments-390x300.png)
Blog
AI-Powered Speech Recognition Payments: A Strategy for Contact Centers
![](https://www.pcipal.com/wp-content/uploads/Automatic-Speech-Recognition-390x300.png)
News
PCI Pal Augments Automatic Speech Recognition (ASR) Solution
![](https://www.pcipal.com/wp-content/uploads/Golden-Nugget-and-PCI-Pal-with-Conversational-AI-390x300.png)
News
Golden Nugget partners with PCI Pal® to Improve Payment Experience with Conversational AI
![](https://www.pcipal.com/wp-content/uploads/Golden-Nugget-Case-Study-390x300.jpg)
Video
Golden Nugget Case Study
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1123812551-1-390x300.jpg)
Success Story
Enhancing contact center payment security and compliance for Secret Escapes
![](https://www.pcipal.com/wp-content/uploads/shutterstock_2181489663-390x300.png)
News
PCI Pal® supports Secret Escapes in enhancing Payment Card Security and Compliance
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Extends-Partnership-with-PCI-Security-Standards-Council-to-Help-Secure-Payment-Data-Worldwide-390x300.jpg)
News
PCI Pal Extends Partnership with PCI Security Standards Council to Help Secure Payment Data Worldwide
![](https://www.pcipal.com/wp-content/uploads/2023-Payments-Awards-Shortlist-390x300.png)
News
PCI Pal receives triple shortlisting at the 2023 Payments Awards
![](https://www.pcipal.com/wp-content/uploads/Contact-Center-Agent-Experience-390x300.png)
Blog
Driving a Successful Customer Journey: The Contact Center Agent Experience
![](https://www.pcipal.com/wp-content/uploads/arts-and-crafts-secure-customer-payments-390x300.png)
Success Story
Crafting Trust: Arts & Crafts Superstore Protects Customer Payments
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Achieves-AWS-Service-Ready-Designation-for-Amazon-Connect-390x300.jpg)
News
PCI Pal Achieves AWS Service Ready Designation for Amazon Connect
![](https://www.pcipal.com/wp-content/uploads/Contact-Center-Customer-Experience-390x300.png)
Blog
Could enhancing your contact centre customer experience be the key to unlocking customer loyalty?
![](https://www.pcipal.com/wp-content/uploads/PCI-DSS-Compliance-Checklist-390x300.jpg)
Blog
PCI DSS Compliance Checklist
![](https://www.pcipal.com/wp-content/uploads/Conversatinal-AI-for-Payment-Fraud-Prevention-390x300.png)
Blog
Conversational AI: Payment Fraud Prevention and Data Protection
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-is-Enhancing-Contact-Center-Payments-Through-the-Power-of-Conversational-AI-390x300.jpg)
News
PCI Pal is Enhancing Contact Center Payments Through the Power of Conversational AI
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Securing Contact Centers: Beyond Pause and Resume Recording
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-35-390x300.png)
Blog
Protecting Online Card Payments: Explore PSD2 and 3D Secure
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-CISO-Included-in-PCI-SSC-Board-of-Advisors-390x300.png)
News
PCI Security Standards Council welcomes PCI Pal® CISO, Geoff Forsyth, to its Board of Advisors
![](https://www.pcipal.com/wp-content/uploads/ACH-Payments-and-Open-Banking-390x300.png)
Blog
Exploring ACH and Open Banking: US vs. Europe
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-32-390x300.png)
News
PCI Pal Named Finalist in 2023 Security Awards
![](https://www.pcipal.com/wp-content/uploads/PCI-Whitepaper-mockup-2-700x700_pause_resume_white_paper-390x300.png)
White Paper
Pause and Resume Call Recording: Calculating the Risk
![](https://www.pcipal.com/wp-content/uploads/23-390x300.png)
News
PCI Pal® listed in Growth Index Top 100 ranking of UK’s fastest growing companies for the second consecutive year
![](https://www.pcipal.com/wp-content/uploads/NFP-Health-Success-Story-390x300.png)
News
NFP Health Deploys PCI Pal to Streamline Contact Center Payments
![](https://www.pcipal.com/wp-content/uploads/healthcare-image-scaled-1-390x300.jpg)
Success Story
NFP Health Secures Remote Contact Center Payments with PCI Pal
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-31-390x300.png)
Blog
Securing ACH Payments in Contact Centers
![](https://www.pcipal.com/wp-content/uploads/CardRates-Blog-Featured-Image-390x300.png)
News
PCI Pal Featured on CardRates.com
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-25-390x300.png)
Blog
Why Pause and Resume Call Recording Isn’t Enough
![](https://www.pcipal.com/wp-content/uploads/Secure-Contact-Center-Payments-390x300.png)
Blog
4 Steps to Secure Contact Center Payments
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-19-390x300.png)
Blog
A Guide to Digital Payment Link Security
![](https://www.pcipal.com/wp-content/uploads/Darlington-Borough-Council-390x300.jpg)
Success Story
Darlington Borough Council
![](https://www.pcipal.com/wp-content/uploads/Darlington-Borough-Council-Secures-Contact-Center-Payments-with-PCI-Pal®-390x300.jpg)
News
Darlington Borough Council Secures Contact Center Payments with PCI Pal®
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Payments Trends and Predictions for 2023
![](https://www.pcipal.com/wp-content/uploads/Preparing-for-the-ADPPA-Infographic-390x300.jpg)
Infographic
Preparing for the ADPPA
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-11-390x300.png)
Blog
How Businesses Can Prepare for the ADPPA
![](https://www.pcipal.com/wp-content/uploads/TheFutureofPaymentsIG-390x300.png)
Infographic
Five Key Factors Influencing Consumer Payment Preferences
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-15-390x300.png)
News
GoSee Enhances Contact Center Payment Experience with PCI Pal
![](https://www.pcipal.com/wp-content/uploads/What-are-the-Main-Differences-and-Similarities-Between-PCI-DSS-and-HIPAA-390x300.jpg)
Blog
What are the main differences and similarities between PCI DSS and HIPAA?
![](https://www.pcipal.com/wp-content/uploads/Consumer-Benefits-of-Pay-by-Bank-390x300.png)
Blog
Consumer Benefits of Pay by Bank
![](https://www.pcipal.com/wp-content/uploads/Knowledge-Center-Featured-Image-390x300.png)
News
PCI Pal Shares Top Predictions for Payment and Security Trends in 2023
![](https://www.pcipal.com/wp-content/uploads/Future-of-Payments-survey-finds-increasing-consumer-trust-toward-digital-payment-methods-390x300.jpg)
News
Future of Payments survey finds increasing consumer trust toward digital payment methods
![](https://www.pcipal.com/wp-content/uploads/PCI-Pals-New-Pay-By-Bank-Innovation-Shortlisted-for-2023-Card-Payments-Awards-390x300.jpg)
News
PCI Pal’s New Pay By Bank Innovation Shortlisted for 2023 Card & Payments Awards
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-extends-G-Cloud-certification-390x300.jpg)
News
PCI Pal extends G-Cloud certification
![](https://www.pcipal.com/wp-content/uploads/Security-risk-Are-you-still-using-POS-terminals-in-your-contact-center-390x300.jpg)
Blog
Security risk: Are you still using POS terminals in your contact center?
![](https://www.pcipal.com/wp-content/uploads/Air-Europa-chooses-PCI-Pal-Agent-Assist-to-enhance-Contact-Center-payment-processes-390x300.jpg)
News
Air Europa chooses PCI Pal Agent Assist to enhance Contact Center payment processes
![](https://www.pcipal.com/wp-content/uploads/Air-Europa-futureproofs-payment-security-and-CX-with-PCI-Pal-390x300.jpg)
Success Story
Air Europa futureproofs payment security and CX with PCI Pal
![](https://www.pcipal.com/wp-content/uploads/Digital-Payment-Methods-scaled-1-390x300.jpeg)
Blog
Contact centers are shifting gears: Entering the era of digital payments
![](https://www.pcipal.com/wp-content/uploads/MicrosoftTeams-image-32-390x300.jpg)
News
PCI Pal Named “Data Security Solution Provider of the Year” in 2022 CyberSecurity Breakthrough Awards Program
![](https://www.pcipal.com/wp-content/uploads/VS-787-390x300.jpg)
News
PCI Pal Partners with Virgin Atlantic to Secure its International Omnichannel Payments
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-CyberNews-Payments-Interview-390x300.png)
News
Cybernews Payments Interview with PCI Pal’s CISO
![](https://www.pcipal.com/wp-content/uploads/shutterstock_598806239-small-390x300.jpg)
News
PCI Pal Launches Open Banking Payments for Contact Centers: the first in a series of new payment products
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Keep Calm and Simplify
![](https://www.pcipal.com/wp-content/uploads/My-project-2-1-390x300.jpg)
News
PCI Pal Extends Patent Portfolio in US and Australia for Processing Sensitive Information over VoIP
![](https://www.pcipal.com/wp-content/uploads/national-express-390x300.jpg)
Success Story
National Express boosts customer service with 8×8 and PCI Pal
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Payments 22: The Future of Security and CX
![](https://www.pcipal.com/wp-content/uploads/Verizon-WP-Download-copy-1-390x300.png)
Blog
Simplifying Contact Center Payment Security
![](https://www.pcipal.com/wp-content/uploads/teleperformance-logo-390x300.png)
News
Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
PCI Pal Named Winner in Coveted Categories at Annual CNP Awards and Global Infosec Awards
![](https://www.pcipal.com/wp-content/uploads/Growth-Index-Badge-UKFGC-header-copy-390x300.png)
News
PCI Pal ranked in the top 100 Fastest growing companies in the UK
![](https://www.pcipal.com/wp-content/uploads/Untitled-design-11-390x300.png)
Video
Calabrio Presents: Improving Customer Experiences through Performance Management
![](https://www.pcipal.com/wp-content/uploads/e1X2mRBQVKJVwNLD-390x300.jpg)
News
Freshworks and PCI Pal partner to futureproof omnichannel payment security for Bensons for Beds
![](https://www.pcipal.com/wp-content/uploads/hero-mattress-image__48556.original-390x300.jpg)
Success Story
Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
PCI DSS v4.0: What it means for Compliance in the Cloud
![](https://www.pcipal.com/wp-content/uploads/Thumbnail-small-390x300.png)
Ebook
Starting Your PCI Compliance Journey
![](https://www.pcipal.com/wp-content/uploads/Australia-Data-Privacy-Infographic-e1653328059260-390x300.png)
Infographic
Data Privacy in Australia
![](https://www.pcipal.com/wp-content/uploads/contact-center-headset-pci-compliance-customer-experience-390x300.jpg)
News
PCI Pal, Servadus, and Verizon Release Joint White Paper Addressing Contact Center Best Practices in the Wake of PCI DSS 4.0 Rollout
![](https://www.pcipal.com/wp-content/uploads/contact-center-headset-pci-compliance-customer-experience-390x300.jpg)
White Paper
Keep Calm and Simplify: Contact Center Best Practices in the Era of PCI DSS 4.0
![](https://www.pcipal.com/wp-content/uploads/Untitled-design-11-390x300.png)
Video
Talkdesk Presents: Delivering Better Payment CX
![](https://www.pcipal.com/wp-content/uploads/smartmockups_l34g8onk-390x300.jpg)
Ebook
This is Australia 2022: The State of Security through the Eyes of Australian Consumers Today
![](https://www.pcipal.com/wp-content/uploads/Untitled-design-11-390x300.png)
Video
Worldpay from FIS Presents: Digitizing B2B Payments
![](https://www.pcipal.com/wp-content/uploads/Data-Privacy-Legislation-Infographic-390x300.png)
Infographic
Data Privacy Legislation and Payments in Canada
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Partners-with-Odigo-for-secure-payments-390x300.png)
News
PCI Pal partners with Odigo to provide secure payments
![](https://www.pcipal.com/wp-content/uploads/qettle-and-pci-pal-390x300.jpg)
Success Story
Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments
![](https://www.pcipal.com/wp-content/uploads/qettle-and-pci-pal-390x300.jpg)
News
Greg Rowe’s contact center solution keeps customer communications and payments flowing with technology from Talkdesk and PCI Pal
![](https://www.pcipal.com/wp-content/uploads/PCI-DSS-v4.0-and-Payment-Security_-What-You-Need-to-Know-390x300.jpg)
Blog
PCI DSS v4.0 and Payment Security: What You Need to Know
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-partners-with-Five9-to-provide-secure-payments-on-the-Five9-CX-Marketplace-390x300.jpg)
News
PCI Pal partners with Five9 to provide secure payments on the Five9 CX Marketplace
![](https://www.pcipal.com/wp-content/uploads/Large-Australian-Government-Authority-FINAL-ANZ-390x300.jpg)
Success Story
Public Sector – PCI Compliance for Australian Government Authority
![](https://www.pcipal.com/wp-content/uploads/Fridays-UK-390x300.jpg)
News
Restaurant group Fridays UK chooses PCI Pal® to secure card payments
![](https://www.pcipal.com/wp-content/uploads/Fridays-UK-390x300.jpg)
Success Story
Retail – PCI Compliant Payments for Restaurant Group Fridays
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
PCI Pal® unveiled as 21st best-performing tech scale-up in the UK at 2022 Megabuyte Emerging Stars awards
![](https://www.pcipal.com/wp-content/uploads/Toronto_Skyline_Summer_2020-390x300.jpg)
News
Survey Finds All Payment Channels Face a Distrust Deficit in the Wake of COVID-19
![](https://www.pcipal.com/wp-content/uploads/square-booklet-mockup-panel-390x300.png)
Ebook
This is Canada 2022: The State of Security through the Eyes of Canadian Consumers Today
![](https://www.pcipal.com/wp-content/uploads/AP-photo-scaled-1-390x300.jpg)
News
PCI Pal® marks Australian launch with senior VP appointment
![](https://www.pcipal.com/wp-content/uploads/resized-1-390x300.jpg)
Success Story
Retail – Major British Multinational Retailer
![](https://www.pcipal.com/wp-content/uploads/sparklebg-390x300.jpg)
News
PCI Pal® wins Best Compliance Product at the CX Awards 2022
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1075401791-390x300.jpg)
News
PCI Pal® announces new global partnership with VoiceFoundry, a TTEC Digital Company.
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Love your customer
![](https://www.pcipal.com/wp-content/uploads/heat-value-of-natural-gas-390x300.jpg)
Success Story
Utilities – PCI Compliant Contact Center Payments for Natural Gas Supplier
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
The Call & Contact Center Expo Names PCI Pal Finalist for Security Solution of the Year
![](https://www.pcipal.com/wp-content/uploads/sparklebg-390x300.jpg)
News
PCI Pal® shortlisted for the Best Compliance Product in the CX Awards 2022
![](https://www.pcipal.com/wp-content/uploads/Furniture-store-390x300.jpg)
Success Story
Retail – Secure Payments for Leading European Furniture Manufacturer
![](https://www.pcipal.com/wp-content/uploads/Verex-picture-700x467-1-390x300.jpg)
Success Story
BPO – Securing Payments for Leading US Business Process Outsourcer
![](https://www.pcipal.com/wp-content/uploads/working-macbook-computer-keyboard-34577-1-700x467-1-1-390x300.jpg)
News
International Survey Probes the Future of Customer Service and Considers Consumer Preferences versus Contact Center Strategies
![](https://www.pcipal.com/wp-content/uploads/Verex-picture-700x467-1-390x300.jpg)
Ebook
Security in the Contact Center: A Comparative Study of Consumers and Contact Center Professionals
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
![](https://www.pcipal.com/wp-content/uploads/Risk-calculator-700x467-1-390x300.jpg)
News
Delivery speed and transaction security top the list of festive shoppers’ worries for 2021, in PCI Pal®’s annual yuletide survey
![](https://www.pcipal.com/wp-content/uploads/Leading-US-cable-provider-EMEA-RS-390x300.jpg)
Success Story
Secure phone payments for leading US cable provider
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Working smarter – are you PCI compliant?
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
PCI Pal® finalists in 2022 Card and Payments Awards
![](https://www.pcipal.com/wp-content/uploads/Chill-Image-390x300.jpg)
News
Chill Out, Relax, Take It Easy: PCI Pal® Removes the PCI Compliance Worry from Chill Insurance
![](https://www.pcipal.com/wp-content/uploads/Chill-Image-390x300.jpg)
Success Story
PCI Compliant Payments for Chill Insurance
![](https://www.pcipal.com/wp-content/uploads/CyberSecurity-Secure-World-700x342-1-390x300.jpg)
News
Gearing up for 2022: PCI Pal® Releases Top-Level Insights to Prepare Businesses for a New Year of Cyber Crime
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1061540993-scaled-1-390x300.jpg)
News
Michelin implements PCI Pal® for Secure and Compliant Payments
![](https://www.pcipal.com/wp-content/uploads/Appliance-scaled-1-390x300.jpg)
Success Story
Retail – PCI Compliance for a Global Appliance Manufacturer
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-wins-Payments-Compliance-Technology-of-the-Year-at-the-Payments-Awards-2021-390x300.jpg)
News
PCI Pal® wins Payments Compliance Technology of the Year at the Payments Awards 2021
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
PCI Pal® wins Payment Solution award at the Credit & Collections Technology Awards
![](https://www.pcipal.com/wp-content/uploads/sparklebg-390x300.jpg)
News
PCI Pal® wins three accolades at the WorkL Workplace of the Year Awards
![](https://www.pcipal.com/wp-content/uploads/Global-fitness-apparel-company-1-390x300.jpg)
Success Story
Retail – Secure Omnichannel Contact Center Payments
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1061540993-scaled-1-390x300.jpg)
News
Puzzel extends partnership with PCI Pal®’s omnichannel payment portfolio
![](https://www.pcipal.com/wp-content/uploads/CALL-CONTACT-CENTRE-EXPO-POS-LOGO-WEBSITE-1-390x300.png)
News
PCI Pal® to discuss The Future of Security & CX at Call and Contact Centre Expo 2021
![](https://www.pcipal.com/wp-content/uploads/sparklebg-390x300.jpg)
News
Happiness matters: PCI Pal® shortlisted for WorkL Workplace of the Year Awards 2021, supported by The Telegraph
![](https://www.pcipal.com/wp-content/uploads/PCI_compliance-700x394-1-390x300.png)
Video
What Is PCI Compliance?
![](https://www.pcipal.com/wp-content/uploads/Awards-image-390x300.jpg)
News
PCI Pal® shortlisted for Enterprise Security Solution award at Security Excellence Awards 2021
![](https://www.pcipal.com/wp-content/uploads/shutterstock_560305249-390x300.jpg)
News
PCI Pal Announces Amazon Connect Integration and AWS Marketplace Availability
![](https://www.pcipal.com/wp-content/uploads/neimanmarcus850-390x300.jpg)
News
Cybersecurity breach at Neiman Marcus will test consumers’ retail confidence ahead of the busy festive period, warns PCI Pal
![](https://www.pcipal.com/wp-content/uploads/Omnichannel-eBook-NA-1-390x300.png)
Ebook
Securing Payments in an Omnichannel Contact Center
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1075401791-390x300.jpg)
News
PCI Pal® and Puzzel secure telephone payments for GC Business Finance
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1714420837-390x300.jpg)
Success Story
Financial – GC Business Finance
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-signed-up-to-reduce-payment-security-risk-for-Essex-County-Council-390x300.jpg)
News
PCI Pal® signed-up to reduce payment security risk for Essex County Council
![](https://www.pcipal.com/wp-content/uploads/social-media-tips-blog-header-no-logo-390x300.png)
News
Fewer than 10% of People are Confident about their Data Security on Social Media, According to Survey from PCI Pal
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-announced-as-a-finalist-in-the-2021-Cloud-Excellence-Awards-390x300.jpg)
News
PCI Pal® announced as a finalist in the 2021 Cloud Excellence Awards
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Securing Payments in 2021 Australia
![](https://www.pcipal.com/wp-content/uploads/Descoping_-An-Investment-Providing-Savings-Returns-390x300.jpg)
Infographic
Descoping: An Investment Providing Savings & Returns
![](https://www.pcipal.com/wp-content/uploads/A-Security-Assessors-Guide-Feature-Site-Image-US-390x300.png)
Ebook
A Security Assessor’s Guide
![](https://www.pcipal.com/wp-content/uploads/man-on-phone-suite-resized-390x300.jpg)
News
PCI Pal® Publishes Payments: The Future of Security and CX Whitepaper
![](https://www.pcipal.com/wp-content/uploads/man-on-phone-suite-resized-390x300.jpg)
White Paper
Payments: The Future of Security & CX
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal® and Their Partner 8×8 to Discuss Reimagining Service Delivery at the SOCITM President’s Week 2021
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1061540993-scaled-1-390x300.jpg)
News
PCI Pal® Solutions Now Available as a Premium App on Genesys AppFoundry
![](https://www.pcipal.com/wp-content/uploads/Man-viewing-credit-card-e1600863773524-600x327-1-390x300.png)
News
InsureandGo Extends PCI Pal® Payment Security Solution to Australian Operations
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
PCI DSS v4.0: The Challenges for Organizations and QSA’s
![](https://www.pcipal.com/wp-content/uploads/D5GSpqRU0AEvGdw-700x416-1-390x300.jpg)
News
PCI Pal® Awarded Best Call Centre Solution at CNP 2021
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News
Halfords Places Customer Service and Experience in Pole Position
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Infographic
Which Self-Assessment Questionnaire (SAQ) Is Right for You?
![](https://www.pcipal.com/wp-content/uploads/Retail-success-story-Halfords-390x300.jpg)
Success Story
Retail – Halfords
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News
AvalonBay Selects PCI Pal® to Securely Handle its Contact Center Payments
![](https://www.pcipal.com/wp-content/uploads/AB-scaled-1-390x300.jpg)
Success Story
Leisure – AvalonBay
![](https://www.pcipal.com/wp-content/uploads/Podcast-image-390x300.jpg)
Podcast
Post Pandemic Payments
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal® Appoints Mufti Monim as New CTO
![](https://www.pcipal.com/wp-content/uploads/Podcast-image-390x300.jpg)
Podcast
Payments: The Future of Compliance and CX
![](https://www.pcipal.com/wp-content/uploads/Royal-Exchange-Theatre-Mancester-at-night-390x300.jpg)
News
PCI Pal® Supports Royal Exchange Theatre With Its Payment Security Compliance
![](https://www.pcipal.com/wp-content/uploads/Data-security-protection-700x467-1-390x300.jpg)
Video
Ciske van Oosten Presents Payments 2021 Closing Keynote: Engineering Effective & Sustainable Payment Security by Design
![](https://www.pcipal.com/wp-content/uploads/pexels-photo-374897-1-700x467-1-390x300.jpeg)
Video
Neira Jones Presents Payments 2021 Opening Keynote: Secure Payments, CX Friend or Foe?
![](https://www.pcipal.com/wp-content/uploads/Business-meeting-around-a-table-in-an-office-390x300.jpg)
News
PCI Pal® Releases Podcast Highlighting the Top 5 Agenda Items for CISOs in 2021
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Podcast: Five Agenda Items for CISOs in 2021
![](https://www.pcipal.com/wp-content/uploads/CyberSecurity-Secure-World-700x342-1-390x300.jpg)
News
PCI Pal® Encourages Organizations to Consider Adopting a Company Culture of Security and Compliance on Data Protection Day 2021
![](https://www.pcipal.com/wp-content/uploads/270-700x351-1-390x300.jpg)
News
PCI Pal® Announces Partners for Upcoming Payments: The Future of Security and CX Conference
![](https://www.pcipal.com/wp-content/uploads/podcast-hero-image-2-390x300.jpg)
Podcast
Podcast: Making Compliance a Habit
![](https://www.pcipal.com/wp-content/uploads/shutterstock_753208630-700x467-1-1-390x300.jpg)
News
Online Shoppers More Concerned About Deliveries Than Personal Security, According to PCI Pal® Survey
![](https://www.pcipal.com/wp-content/uploads/Podcast-image-390x300.jpg)
Podcast
Podcast: Compliance in the Cloud
![](https://www.pcipal.com/wp-content/uploads/Podcast-image-390x300.jpg)
Podcast
Podcast: Compliance for the Public Sector
![](https://www.pcipal.com/wp-content/uploads/forsyth47-700x444-1-390x300.jpg)
News
Predicting the Unpredictable: PCI Pal Releases Cybersecurity and Compliance Predictions for 2021
![](https://www.pcipal.com/wp-content/uploads/CCARD-2-390x300.jpg)
News
PCI Pal® Supports InsureandGo with Payment Security and Compliance
![](https://www.pcipal.com/wp-content/uploads/card-and-payments-awards-2-700x495-1-390x300.jpg)
News
PCI Pal® Shortlisted for Best Technology Initiative at the Card and Payments Awards
![](https://www.pcipal.com/wp-content/uploads/Man-viewing-credit-card-e1600863773524-600x327-1-390x300.png)
Success Story
Financial – MAPFRE: InsureandGo
![](https://www.pcipal.com/wp-content/uploads/man-using-smart-phone-390x300.jpg)
Success Story
Government – South Staffordshire District Council
![](https://www.pcipal.com/wp-content/uploads/DTMF-Masking-LG-scaled-1-390x300.jpg)
Video
Agent Assist Solution
![](https://www.pcipal.com/wp-content/uploads/IVR-payments-1-700x340-1-390x300.jpg)
Video
IVR Solution
![](https://www.pcipal.com/wp-content/uploads/homeworking-space-700x467-1-390x300.jpg)
Blog
Remote Working: Taking Secure Payments From Home
![](https://www.pcipal.com/wp-content/uploads/Graphic-containing-the-cover-of-Verizons-2020-Payment-Security-Report-in-a-circle-and-the-title_-PCI-DSS-Compliance-Comes-Under-the-Spotlight-in-Verizons-2020-Payment-Security-Report-390x300.jpg)
Infographic
PCI DSS Compliance Comes Under the Spotlight in Verizon’s 2020 Payment Security Report
![](https://www.pcipal.com/wp-content/uploads/PCIpal-Partner-Program-390x300.jpg)
Ebook
Partner Program Datasheet
![](https://www.pcipal.com/wp-content/uploads/trader_feature_image-390x300.jpg)
Success Story
Retail – TRADER
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Receives-G-Cloud-12-Certification-390x300.jpg)
News
PCI Pal® Receives G-Cloud 12 Certification
![](https://www.pcipal.com/wp-content/uploads/What-now-390x300.png)
Webinar
What Now? Future-Proofing Your Payments
![](https://www.pcipal.com/wp-content/uploads/DCC-Feature-Image-700x467-1-390x300.jpg)
News
PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
![](https://www.pcipal.com/wp-content/uploads/TE100-company-badge-700x834-1-390x300.png)
News
PCI Pal® Recognized as Notable Tech Innovator Following Tech East 100 Award
![](https://www.pcipal.com/wp-content/uploads/Solutions_Brochure_Spread-390x300.png)
Ebook
Solutions Brochure
![](https://www.pcipal.com/wp-content/uploads/truck-driving-down-road-390x300.jpg)
Success Story
Logistics – Logistics Industry Success Story
![](https://www.pcipal.com/wp-content/uploads/TotalRetail-700x317-1-390x300.jpg)
News
PCI Pal® Adds Speech Recognition Capability to Its Cloud-Based Agent Assist and IVR Payment Solutions
![](https://www.pcipal.com/wp-content/uploads/neira-02-a-web-1-390x300.jpg)
News
PCI Pal® Announces the Formation of the PCI Pal Advisory Committee and Its First Member, Neira Jones.
![](https://www.pcipal.com/wp-content/uploads/270-390x300.jpg)
News
PCI Pal® SVP Nominated in the Computing Women in Tech Excellence Awards
![](https://www.pcipal.com/wp-content/uploads/chuttersnap-gts_Eh4g1lk-unsplash-700x467-1-390x300.jpg)
News
PCI Pal® Announced as Finalist in Insurance Times Tech & Innovation Awards
![](https://www.pcipal.com/wp-content/uploads/Civica-Webinar-graphic-700x394-1-390x300.png)
News
PCI Pal® and Civica Host Payments Security and Compliance Webinar for the Public Sector
![](https://www.pcipal.com/wp-content/uploads/367052-PAVYF1-308-700x467-1-390x300.jpg)
News
Survey Finds Majority of Europeans Will Take Custom and Loyalty Elsewhere Following a Security Breach
![](https://www.pcipal.com/wp-content/uploads/Austalian-flag-390x300.jpeg)
News
Survey From PCI Pal® Reveals Australians’ Concerns Relating to Data and Payment Security Practices During the Coronavirus Pandemic
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal Partners With Avaya Contact Center to Deliver an Integrated Cloud-Based Compliance Solution for Telephone and Digital Payments
![](https://www.pcipal.com/wp-content/uploads/Credit-cards-wallet-700x340-1-390x300.jpg)
News
PCI Pal® Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk
![](https://www.pcipal.com/wp-content/uploads/An-image-showcasing-which-country-is-the-most-concerned-about-data-security-since-the-pandemic-390x300.jpg)
Infographic
Data Security in the Eyes of the Consumer Post COVID-19
![](https://www.pcipal.com/wp-content/uploads/Town-Hall-Flowers-1-min-700x350-1-390x300.jpg)
News
Waltham Forest Council Implements PCI Pal to Secure Cardholder-Not-Present Payment Transactions
![](https://www.pcipal.com/wp-content/uploads/daniel-falcao-418398-700x465-1-390x300.jpg)
News
Survey From PCI Pal® Shows Significant Consequences for Businesses that Demonstrate Poor Data Security Practices During the Pandemic
![](https://www.pcipal.com/wp-content/uploads/walthan-forest-feature-image-390x300.jpg)
Success Story
Government – Waltham Forest
![](https://www.pcipal.com/wp-content/uploads/water-flows-from-the-tap-to-sink-6256-min-700x467-1-1-390x300.jpg)
News
Pennon Water Services Keeps Its Customer Experience Flowing Thanks to Vonage and PCI Pal®
![](https://www.pcipal.com/wp-content/uploads/water-flows-from-the-tap-to-sink-6256-min-700x467-1-390x300.jpg)
Success Story
Utilities – Pennon Water Services
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
Success Story
Public Sector – Delivering Security and Compliance to the Public Sector
![](https://www.pcipal.com/wp-content/uploads/Verex-picture-700x467-1-390x300.jpg)
News
PCI Pal® Shortlisted for Omnichannel Solution of the Year
![](https://www.pcipal.com/wp-content/uploads/christopher-gower-vjMgqUkS8q8-unsplash-700x467-1-390x300.jpg)
News
PCI Pal® Launches Webinar Series on Payment Security Compliance
![](https://www.pcipal.com/wp-content/uploads/rapid-remote-home-working-setup-700x467-1-390x300.jpg)
News
PCI Pal® Launches New Capability to Rapidly Deliver Secure Payment Services to Businesses With Home and Remote Workers Within 48 Hours
![](https://www.pcipal.com/wp-content/uploads/PCI_Compliance_Then_Now_Feature_Image-390x300.png)
Infographic
PCI Compliance: Then & Now
![](https://www.pcipal.com/wp-content/uploads/PCI-DSS-compliance-for-large-organizations-top-10-tips-390x300.jpg)
Infographic
PCI Compliance for Large Organizations: 10 Tips
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News
PCI Pal Nominated for Best Compliance Provider Award at CNP 2020
![](https://www.pcipal.com/wp-content/uploads/SixPackAbs-Case-Study-700x393-1-390x300.png)
Video
SixPackAbs Case Study
![](https://www.pcipal.com/wp-content/uploads/US-Compliance-Regulation-Heatmap-12_2021-390x300.png)
Infographic
Data Privacy in the US
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Launches-PCI-Pal-Digital-for-Omnichannel-Payment-Security-390x300.jpg)
News
PCI Pal® Launches PCI Pal Digital for Omnichannel Payment Security
![](https://www.pcipal.com/wp-content/uploads/PCI-London-700x701-1-390x300.jpeg)
News
PCI Pal® Wins PCI Excellence Award in Recognition of Customer Success
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Advances-to-a-Cisco-Preferred-Solution-Partner-390x300.jpg)
News
PCI Pal® Advances to a Cisco Preferred Solution Partner
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News
Vax Transforms Telephone Payment Transaction Process With PCI Pal®
![](https://www.pcipal.com/wp-content/uploads/card-payment-on-phone-700x467-1-390x300.jpg)
Success Story
Retail – VAX
![](https://www.pcipal.com/wp-content/uploads/red_hair_man_headset-1-390x300.jpg)
Success Story
Government – Delivering Compliance to Local Authorities
![](https://www.pcipal.com/wp-content/uploads/Compliance-in-the-Cloud-390x300.png)
Webinar
Compliance in the Cloud
![](https://www.pcipal.com/wp-content/uploads/Partners-700x340-2-390x300.jpg)
News
PCI Pal® Selected for Membership in Avaya’s DevConnect Program
![](https://www.pcipal.com/wp-content/uploads/Risk-calculator-700x467-1-390x300.jpg)
News
PCI Pal® Study Reveals That Londoners Are the Biggest Risk Takers With Their Personal Data Security Practices
![](https://www.pcipal.com/wp-content/uploads/Speech-Rec-SQ-390x300.jpg)
Video
PCI Pal Digital
![](https://www.pcipal.com/wp-content/uploads/credit-cards-stack-700x393-1-390x300.jpg)
News
PCI Pal® Urges Businesses to Remove ‘Tick Box’ Mentality to Ensure Year-Round PCI DSS Compliance
![](https://www.pcipal.com/wp-content/uploads/D5GSpqRU0AEvGdw-700x416-1-390x300.jpg)
News
PCI Pal® Receives Double-Shortlisting in the 2020 Card and Payment Awards
![](https://www.pcipal.com/wp-content/uploads/Woodland-Trust-700x313-1-390x300.png)
News
Woodland Trust Enhances Telephone Payment Security With PCI Pal
![](https://www.pcipal.com/wp-content/uploads/Woodland-Trust-700x313-1-390x300.png)
News
The Woodland Trust Enhances Telephone Payment Security Thanks to PCI Pal®
![](https://www.pcipal.com/wp-content/uploads/A-Healthcare-success-story-–-British-Medical-Journal-390x300.jpg)
Success Story
Healthcare – British Medical Journal
![](https://www.pcipal.com/wp-content/uploads/Financial-success-story-–-Verex-390x300.jpg)
Success Story
Financial – Verex
![](https://www.pcipal.com/wp-content/uploads/Partners-700x340-2-390x300.jpg)
News
PCI Pal® Builds on UK Partnership With 8×8 to Offer Secure Payment Services for Contact Centers Globally
![](https://www.pcipal.com/wp-content/uploads/cybersecurity-breakthrough-awards-390x300.jpg)
News
PCI Pal Named “Compliance Software Solution Provider of the Year” Award in 2019 CyberSecurity Breakthrough Award Program
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal® Announced as EMEA AppFoundry Partner of the Year at Genesys’ G-Summit Europe
![](https://www.pcipal.com/wp-content/uploads/shutterstock_560305249-390x300.jpg)
News
PCI Pal® Shortlisted for Further Industry Awards
![](https://www.pcipal.com/wp-content/uploads/canadian-flag-1174657_1920-390x300.jpg)
News
Inadequate Data Security Practices Come With Serious Financial Consequences for Canadian Businesses
![](https://www.pcipal.com/wp-content/uploads/A-Utilities-success-story-–-Ecotricity-390x300.jpg)
Success Story
Utilities – Ecotricity
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-This-Is-Canada-eBook-mockup-390x300.png)
Ebook
This is Canada: The State of Security in the Eyes of Canadian Consumers 2019
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-This-Is-Australia-eBook-mockup-390x300.png)
Ebook
This is Australia: The State of Security in the Eyes of Australian Consumers 2019
![](https://www.pcipal.com/wp-content/uploads/Retail-success-story-–-Six-Pack-Abs-390x300.jpg)
Success Story
Retail – Six Pack Abs
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal-Verizon-whitepaper-mockup-min-700x700-1-390x300.png)
News
PCI Pal® and Verizon White Paper Examines PCI Security Compliance in Contact Center Environments
![](https://www.pcipal.com/wp-content/uploads/man_woman_on_headset-390x300.png)
White Paper
Keep Calm and Descope
![](https://www.pcipal.com/wp-content/uploads/DDC-Office-image-390x300.jpeg)
Success Story
Outsourcing – DDC Outsourcing Solutions UK
![](https://www.pcipal.com/wp-content/uploads/shutterstock_1061540993-scaled-1-390x300.jpg)
Video
Agent Assist – Agent Demo
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Wins-At-CNP-2018-Awards-390x300.jpg)
News
PCI Pal® Wins At CNP 2018 Awards
![](https://www.pcipal.com/wp-content/uploads/Call-Phone-700x400-1-390x300.jpg)
News
PCI Pal® Shortlisted for Comms Business Awards 2018
![](https://www.pcipal.com/wp-content/uploads/ifly_case_study_photo-390x300.png)
Success Story
Leisure – iFLY Indoor Skydiving
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Shortlisted-for-Retail-Security-Initiative-of-the-Year-at-the-Retail-Systems-Awards-2018-390x300.jpg)
News
PCI Pal® Shortlisted for Retail Security Initiative of the Year at the Retail Systems Awards 2018
![](https://www.pcipal.com/wp-content/uploads/business-3167295_1920-700x467-1-390x300.jpg)
News
PCI Pal® Announced as Cisco Solution Partner for EMEA, USA & Canada
![](https://www.pcipal.com/wp-content/uploads/Agent_Assist_Explained-700x394-1-390x300.jpg)
Video
Agent Assist – How it Works
![](https://www.pcipal.com/wp-content/uploads/london-city-thames-e1555581019682-700x357-1-390x300.jpg)
News
PCI Pal® To Attend Call & Contact Expo 2018
![](https://www.pcipal.com/wp-content/uploads/hands-3127297_1920-700x381-1-390x300.jpg)
News
8×8 and PCI Pal Partner on Compliance
![](https://www.pcipal.com/wp-content/uploads/drew-coffman-98466-700x467-1-390x300.jpg)
News
PCI DSS 3.2 Set to Expose ‘Compliance Cramming’ Culture, Warns PCI Pal®
![](https://www.pcipal.com/wp-content/uploads/PCI-Pal®-Celebrates-an-Award-Win-at-the-PCI-2018-Awards-for-Excellence-390x300.jpg)
News
PCI Pal® Celebrates an Award Win at the PCI 2018 Awards for Excellence
![](https://www.pcipal.com/wp-content/uploads/DCC-Feature-Image-700x467-1-390x300.jpg)
News
PCI Pal® Shortlisted for the 2018 Card and Payments Awards
![](https://www.pcipal.com/wp-content/uploads/AllSaints_Store_Image-390x300.png)
Success Story
Retail – AllSaints
![](https://www.pcipal.com/wp-content/uploads/AllSaints-700x394-1-390x300.jpg)
Video
AllSaints Case Study
![](https://www.pcipal.com/wp-content/uploads/Serco-700x394-1-390x300.jpg)
Success Story
Outsourcing – Serco
![](https://www.pcipal.com/wp-content/uploads/Kidzania-700x394-1-390x300.jpg)
Success Story
Leisure – KidZania
![](https://www.pcipal.com/wp-content/uploads/Serco-700x394-1-390x300.jpg)
Video
Serco Case Study
![](https://www.pcipal.com/wp-content/uploads/Kidzania-700x394-1-390x300.jpg)
Video
Kidzania Case Study
![](https://www.pcipal.com/wp-content/uploads/Agent_Assist_Explained-700x394-1-1-390x300.jpg)
Video