Telephone-based payments are an intrinsic part of the service for public sector and government organizations. And while there are many independent departments, they all need to offer a consistent customer experience as an alternative payment method for people not wanting to make payments online or by bank transfer.
PCI Pal’s Agent Assist solution was adopted by one large government entity – holding one of the largest contact centers in the UK. Now, Agent Assist provides them with a seamless customer experience.
Download the full success story below to find out more about how PCI Pal has supported this large organization in the public sector.
