The opportunity
The Sales Engineer will be the owner of technical discussions and designs for new business sales engagements. This role is a growth opportunity, where your aptitude and desire for success will be more important that fulfilling all our requirements from day one – demonstrate your confident and professional communication skills, as well as being able to acquire new technical skills quickly and we’d love to speak with you!
Job requirements
- Ideally have basic experience working in SaaS solutions, if you’ve worked in business communications (inc. contact centre), fintech and payments, and cyber security environments this would be advantageous.
- Are an excellent communicator with a passion for learning, able to gain knowledge quickly in a fast-moving marketplace and share this with audiences.
- Have a natural entrepreneurial drive and are highly motivated – keen to make a difference and a commitment to excellence in everything you do.
To understand the full requirements for this opportunity, please read the full job spec.
Primary responsibilities
- Providing technical sales support to the sales, operations and other internal teams, and channel partners.
- Ensuring client requirements are met by providing (with guidance from others) a High Level Design, and overseeing the handover from sales to project delivery.
- Owning the Statemen of Work for non-standard deals, ensuring it aligns with the proposed solution.
- Ensuring that technical aspects of the sales process are covered prior to contract engagement.
- Preparing and presenting demonstrations to prospective clients that cover both commercial and technical elements.
- Supporting the Sales team in completing technical input for proposal and tender submissions.
- Keeping up to date with advances in the customer experience/call centre and card payments industries.
- If required, owning and building POC scenarios using the PCI Pal platform for specific partner/enterprise requirements when necessary
What we offer
- 25 days holiday, rising to 28 days per annum with length of service
- Medical, dental and optical insurance cover
- Work from home or Hybrid (depending on location)
- An exciting and flexible working environment surrounded by friendly and committed co-workers
- “Work from anywhere” 2 weeks per year policy
- Training and development opportunities
- Access to an employee assistance programme and wellbeing support hub
- Rewards platform (offering discounts, cashback and savings)
- Ad-hoc team events, incentives and competitions
