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Resource Sitemap
- Agent Assist Explained
- Kidzania Case Study
- Serco Case Study
- Leisure - KidZania
- Outsourcing - Serco
- AllSaints Case Study
- Retail - AllSaints
- PCI Pal® Shortlisted for the 2018 Card and Payments Awards
- PCI Pal® Celebrates an Award Win at the PCI 2018 Awards for Excellence
- PCI DSS 3.2 Set to Expose ‘Compliance Cramming’ Culture, Warns PCI Pal®
- 8x8 and PCI Pal Partner on Compliance
- PCI Pal® To Attend Call & Contact Expo 2018
- Agent Assist - How it Works
- PCI Pal® Announced as Cisco Solution Partner for EMEA, USA & Canada
- PCI Pal® Shortlisted for Retail Security Initiative of the Year at the Retail Systems Awards 2018
- Leisure - iFLY Indoor Skydiving
- PCI Pal® Shortlisted for Comms Business Awards 2018
- PCI Pal® Wins At CNP 2018 Awards
- Agent Assist - Agent Demo
- Outsourcing - DDC Outsourcing Solutions UK
- Keep Calm and Descope
- PCI Pal® and Verizon White Paper Examines PCI Security Compliance in Contact Center Environments
- Retail - Six Pack Abs
- This is Australia: The State of Security in the Eyes of Australian Consumers 2019
- This is Canada: The State of Security in the Eyes of Canadian Consumers 2019
- Utilities - Ecotricity
- Inadequate Data Security Practices Come With Serious Financial Consequences for Canadian Businesses
- PCI Pal® Shortlisted for Further Industry Awards
- PCI Pal® Announced as EMEA AppFoundry Partner of the Year at Genesys’ G-Summit Europe
- PCI Pal Named “Compliance Software Solution Provider of the Year” Award in 2019 CyberSecurity Breakthrough Award Program
- PCI Pal® Builds on UK Partnership With 8x8 to Offer Secure Payment Services for Contact Centers Globally
- Financial - Verex
- Healthcare - British Medical Journal
- The Woodland Trust Enhances Telephone Payment Security Thanks to PCI Pal®
- Woodland Trust Enhances Telephone Payment Security With PCI Pal
- PCI Pal® Receives Double-Shortlisting in the 2020 Card and Payment Awards
- PCI Pal® Urges Businesses to Remove ‘Tick Box’ Mentality to Ensure Year-Round PCI DSS Compliance
- PCI Pal Digital
- PCI Pal® Study Reveals That Londoners Are the Biggest Risk Takers With Their Personal Data Security Practices
- PCI Pal® Selected for Membership in Avaya’s DevConnect Program
- Compliance in the Cloud
- Government - Delivering Compliance to Local Authorities
- Retail - VAX
- Vax Transforms Telephone Payment Transaction Process With PCI Pal®
- PCI Pal® Advances to a Cisco Preferred Solution Partner
- PCI Pal® Wins PCI Excellence Award in Recognition of Customer Success
- PCI Pal® Launches PCI Pal Digital for Omnichannel Payment Security
- Data Privacy in the US
- SixPackAbs Case Study
- PCI Pal Nominated for Best Compliance Provider Award at CNP 2020
- PCI Compliance for Large Organizations: 10 Tips
- PCI Compliance: Then & Now
- PCI Pal® Launches New Capability to Rapidly Deliver Secure Payment Services to Businesses With Home and Remote Workers Within 48 Hours
- PCI Pal® Launches Webinar Series on Payment Security Compliance
- PCI Pal® Shortlisted for Omnichannel Solution of the Year
- Public Sector - Delivering Security and Compliance to the Public Sector
- Utilities - Pennon Water Services
- Pennon Water Services Keeps Its Customer Experience Flowing Thanks to Vonage and PCI Pal®
- Government - Waltham Forest
- Survey From PCI Pal® Shows Significant Consequences for Businesses that Demonstrate Poor Data Security Practices During the Pandemic
- Waltham Forest Council Implements PCI Pal to Secure Cardholder-Not-Present Payment Transactions
- Data Security in the Eyes of the Consumer Post COVID-19
- PCI Pal® Progresses Partnership with Leading Cloud Contact Center Provider Talkdesk
- PCI Pal Partners With Avaya Contact Center to Deliver an Integrated Cloud-Based Compliance Solution for Telephone and Digital Payments
- Survey From PCI Pal® Reveals Australians' Concerns Relating to Data and Payment Security Practices During the Coronavirus Pandemic
- Survey Finds Majority of Europeans Will Take Custom and Loyalty Elsewhere Following a Security Breach
- PCI Pal® and Civica Host Payments Security and Compliance Webinar for the Public Sector
- PCI Pal® Announced as Finalist in Insurance Times Tech & Innovation Awards
- PCI Pal® SVP Nominated in the Computing Women in Tech Excellence Awards
- PCI Pal® Announces the Formation of the PCI Pal Advisory Committee and Its First Member, Neira Jones.
- PCI Pal® Adds Speech Recognition Capability to Its Cloud-Based Agent Assist and IVR Payment Solutions
- Logistics - Logistics Industry Success Story
- Solutions Brochure
- PCI Pal® Recognized as Notable Tech Innovator Following Tech East 100 Award
- PCI Pal Announces Partnership with Calabrio and Joins the Calabrio Marketplace
- What Now? Future-Proofing Your Payments
- PCI Pal® Receives G-Cloud 12 Certification
- Retail - TRADER
- Partner Program Datasheet
- PCI DSS Compliance Comes Under the Spotlight in Verizon's 2020 Payment Security Report
- Remote Working: Taking Secure Payments From Home
- IVR Solution
- Agent Assist Solution
- Government - South Staffordshire District Council
- Financial – MAPFRE: InsureandGo
- PCI Pal® Shortlisted for Best Technology Initiative at the Card and Payments Awards
- PCI Pal® Supports InsureandGo with Payment Security and Compliance
- Predicting the Unpredictable: PCI Pal Releases Cybersecurity and Compliance Predictions for 2021
- Podcast: Compliance for the Public Sector
- Podcast: Compliance in the Cloud
- Online Shoppers More Concerned About Deliveries Than Personal Security, According to PCI Pal® Survey
- Podcast: Making Compliance a Habit
- PCI Pal® Announces Partners for Upcoming Payments: The Future of Security and CX Conference
- PCI Pal® Encourages Organizations to Consider Adopting a Company Culture of Security and Compliance on Data Protection Day 2021
- Podcast: Five Agenda Items for CISOs in 2021
- PCI Pal® Releases Podcast Highlighting the Top 5 Agenda Items for CISOs in 2021
- Neira Jones Presents Payments 2021 Opening Keynote: Secure Payments, CX Friend or Foe?
- Ciske van Oosten Presents Payments 2021 Closing Keynote: Engineering Effective & Sustainable Payment Security by Design
- PCI Pal® Supports Royal Exchange Theatre With Its Payment Security Compliance
- Payments: The Future of Compliance and CX
- PCI Pal® Appoints Mufti Monim as New CTO
- Post Pandemic Payments
- Leisure - AvalonBay
- AvalonBay Selects PCI Pal® to Securely Handle its Contact Center Payments
- Retail - Halfords
- Which Self-Assessment Questionnaire (SAQ) Is Right for You?
- Halfords Places Customer Service and Experience in Pole Position
- PCI Pal® Awarded Best Call Centre Solution at CNP 2021
- PCI DSS v4.0: The Challenges for Organizations and QSA’s
- InsureandGo Extends PCI Pal® Payment Security Solution to Australian Operations
- PCI Pal® Solutions Now Available as a Premium App on Genesys AppFoundry
- PCI Pal® and Their Partner 8x8 to Discuss Reimagining Service Delivery at the SOCITM President’s Week 2021
- Payments: The Future of Security & CX
- PCI Pal® Publishes Payments: The Future of Security and CX Whitepaper
- A Security Assessor's Guide
- Descoping: An Investment Providing Savings & Returns
- Securing Payments in 2021 Australia
- PCI Pal® announced as a finalist in the 2021 Cloud Excellence Awards
- Fewer than 10% of People are Confident about their Data Security on Social Media, According to Survey from PCI Pal
- PCI Pal® signed-up to reduce payment security risk for Essex County Council
- Financial - GC Business Finance
- PCI Pal® and Puzzel secure telephone payments for GC Business Finance
- Securing Payments in an Omnichannel Contact Center
- Cybersecurity breach at Neiman Marcus will test consumers’ retail confidence ahead of the busy festive period, warns PCI Pal
- PCI Pal Announces Amazon Connect Integration and AWS Marketplace Availability
- PCI Pal® shortlisted for Enterprise Security Solution award at Security Excellence Awards 2021
- What Is PCI Compliance?
- Happiness matters: PCI Pal® shortlisted for WorkL Workplace of the Year Awards 2021, supported by The Telegraph
- PCI Pal® to discuss The Future of Security & CX at Call and Contact Centre Expo 2021
- Puzzel extends partnership with PCI Pal®’s omnichannel payment portfolio
- Retail - Secure Omnichannel Contact Center Payments
- PCI Pal® wins three accolades at the WorkL Workplace of the Year Awards
- PCI Pal® wins Payment Solution award at the Credit & Collections Technology Awards
- PCI Pal® wins Payments Compliance Technology of the Year at the Payments Awards 2021
- Retail - PCI Compliance for a Global Appliance Manufacturer
- Michelin implements PCI Pal® for Secure and Compliant Payments
- Gearing up for 2022: PCI Pal® Releases Top-Level Insights to Prepare Businesses for a New Year of Cyber Crime
- PCI Compliant Payments for Chill Insurance
- Chill Out, Relax, Take It Easy: PCI Pal® Removes the PCI Compliance Worry from Chill Insurance
- PCI Pal® finalists in 2022 Card and Payments Awards
- Working smarter - are you PCI compliant?
- Secure phone payments for leading US cable provider
- Delivery speed and transaction security top the list of festive shoppers’ worries for 2021, in PCI Pal®’s annual yuletide survey
- PCI Pal Provides Secure, Compliant Payments for Talkdesk Global Customers
- Security in the Contact Center: A Comparative Study of Consumers and Contact Center Professionals
- International Survey Probes the Future of Customer Service and Considers Consumer Preferences versus Contact Center Strategies
- BPO - Securing Payments for Leading US Business Process Outsourcer
- Retail - Secure Payments for Leading European Furniture Manufacturer
- PCI Pal® shortlisted for the Best Compliance Product in the CX Awards 2022
- The Call & Contact Center Expo Names PCI Pal Finalist for Security Solution of the Year
- Utilities - PCI Compliant Contact Center Payments for Natural Gas Supplier
- Love your customer
- PCI Pal® announces new global partnership with VoiceFoundry, a TTEC Digital Company.
- PCI Pal® wins Best Compliance Product at the CX Awards 2022
- Retail - Major British Multinational Retailer
- PCI Pal® marks Australian launch with senior VP appointment
- This is Canada 2022: The State of Security through the Eyes of Canadian Consumers Today
- Survey Finds All Payment Channels Face a Distrust Deficit in the Wake of COVID-19
- PCI Pal® unveiled as 21st best-performing tech scale-up in the UK at 2022 Megabuyte Emerging Stars awards
- Retail - PCI Compliant Payments for Restaurant Group Fridays
- Restaurant group Fridays UK chooses PCI Pal® to secure card payments
- Public Sector - PCI Compliance for Australian Government Authority
- PCI Pal partners with Five9 to provide secure payments on the Five9 CX Marketplace
- PCI DSS v4.0 and Payment Security: What You Need to Know
- Greg Rowe’s contact center solution keeps customer communications and payments flowing with technology from Talkdesk and PCI Pal
- Greg Rowe Limited partners with Talkdesk and PCI Pal for secure payments
- PCI Pal partners with Odigo to provide secure payments
- Data Privacy Legislation and Payments in Canada
- Worldpay from FIS Presents: Digitizing B2B Payments
- This is Australia 2022: The State of Security through the Eyes of Australian Consumers Today
- Talkdesk Presents: Delivering Better Payment CX
- Keep Calm and Simplify: Contact Center Best Practices in the Era of PCI DSS 4.0
- PCI Pal, Servadus, and Verizon Release Joint White Paper Addressing Contact Center Best Practices in the Wake of PCI DSS 4.0 Rollout
- Data Privacy in Australia
- Starting Your PCI Compliance Journey
- PCI DSS v4.0: What it means for Compliance in the Cloud
- Bensons for Beds futureproofs omnichannel payment security with PCI Pal and Freshworks
- Freshworks and PCI Pal partner to futureproof omnichannel payment security for Bensons for Beds
- Calabrio Presents: Improving Customer Experiences through Performance Management
- PCI Pal ranked in the top 100 Fastest growing companies in the UK
- PCI Pal Named Winner in Coveted Categories at Annual CNP Awards and Global Infosec Awards
- Teleperformance UK selects PCI Pal to secure expanding payment methods for global enterprise customers
- Simplifying Contact Center Payment Security
- Payments 22: The Future of Security and CX
- National Express boosts customer service with 8x8 and PCI Pal
- PCI Pal Extends Patent Portfolio in US and Australia for Processing Sensitive Information over VoIP
- Keep Calm and Simplify
- PCI Pal Launches Open Banking Payments for Contact Centers: the first in a series of new payment products
- Cybernews Payments Interview with PCI Pal's CISO
- PCI Pal Partners with Virgin Atlantic to Secure its International Omnichannel Payments
- PCI Pal Named “Data Security Solution Provider of the Year” in 2022 CyberSecurity Breakthrough Awards Program
- Contact centers are shifting gears: Entering the era of digital payments
- Air Europa futureproofs payment security and CX with PCI Pal
- Air Europa chooses PCI Pal Agent Assist to enhance Contact Center payment processes
- Security risk: Are you still using POS terminals in your contact center?
- PCI Pal extends G-Cloud certification
- PCI Pal’s New Pay By Bank Innovation Shortlisted for 2023 Card & Payments Awards
- Future of Payments survey finds increasing consumer trust toward digital payment methods
- PCI Pal Shares Top Predictions for Payment and Security Trends in 2023
- Consumer Benefits of Pay by Bank
- What are the main differences and similarities between PCI DSS and HIPAA?
- GoSee Enhances Contact Center Payment Experience with PCI Pal
- Five Key Factors Influencing Consumer Payment Preferences
- How Businesses Can Prepare for the ADPPA
- Preparing for the ADPPA
- Payments Trends and Predictions for 2023
- G-Summit Iberia
- Darlington Borough Council Secures Contact Center Payments with PCI Pal®
- Darlington Borough Council
- A Guide to Digital Payment Link Security
- The Customer Show - Melbourne
- 4 Steps to Secure Contact Center Payments
- Why Pause and Resume Call Recording Isn't Enough
- PCI Pal Featured on CardRates.com
- Securing ACH Payments in Contact Centers
- Genesys APAC Partner Conference - Phuket, Thailand
- Customer Experience Showcase - Sydney, Australia
- NFP Health Secures Remote Contact Center Payments with PCI Pal
- NFP Health Deploys PCI Pal to Streamline Contact Center Payments
- PCI Pal® listed in Growth Index Top 100 ranking of UK's fastest growing companies for the second consecutive year
- Pause and Resume Call Recording: Calculating the Risk
- PCI Pal Named Finalist in 2023 Security Awards
- Exploring ACH and Open Banking: US vs. Europe
- GTACC Annual Conference 2023
- PCI Security Standards Conference 2023
- Genesys Xperience 2023
- PCI Security Standards Council welcomes PCI Pal® CISO, Geoff Forsyth, to its Board of Advisors
- Protecting Online Card Payments: Explore PSD2 and 3D Secure
- Securing Contact Centers: Beyond Pause and Resume Recording
- PCI Pal is Enhancing Contact Center Payments Through the Power of Conversational AI
- Conversational AI: Payment Fraud Prevention and Data Protection
- PCI DSS Compliance Checklist
- Could enhancing your contact centre customer experience be the key to unlocking customer loyalty?
- Customer Contact Week Nashville
- Zoomtopia
- PCI Pal Achieves AWS Service Ready Designation for Amazon Connect
- Crafting Trust: Arts & Crafts Superstore Protects Customer Payments
- PCI SSC 2023 Europe Community Meeting
- Driving a Successful Customer Journey: The Contact Center Agent Experience
- PCI Pal receives triple shortlisting at the 2023 Payments Awards
- PCI Pal Extends Partnership with PCI Security Standards Council to Help Secure Payment Data Worldwide
- PCI Pal® supports Secret Escapes in enhancing Payment Card Security and Compliance
- Enhancing contact center payment security and compliance for Secret Escapes
- Golden Nugget Case Study
- Golden Nugget partners with PCI Pal® to Improve Payment Experience with Conversational AI
- PCI Pal Augments Automatic Speech Recognition (ASR) Solution
- AI-Powered Speech Recognition Payments: A Strategy for Contact Centers
- Secure Payment Solution Providers: Key to Call Center Security
- PCI Pal Named 2023 Compliance Software Solution of the Year
- PCI Pal Teams up with Zoom to Create Exceptional Secure Payment Experiences
- PCI Pal® is Awarded Payments Compliance Technology of the Year at Payments Awards 2023
- Three steps to taking the complexity out of contact center payments
- Enterprise Connect, Orlando, FL
- Genesys Xperience, Denver, CO
- 4 tips to apply to your payment processes to boost your CX
- Why secure contact center payments win customer loyalty
- Why PCI DSS is a business advantage, not a burden
- What is PCI DSS compliance?
- Not an afterthought: why payments should be front of mind for contact centers
- PCI SSC NA Community Meeting, Boston, MA, USA
- AWS Summit, Toronto, Canada
- Vonage Dreamforce, San Francisco, CA, USA
- Genesys Xperience Northern EMEA, Amsterdam, The Netherlands
- Zoomtopia, San Jose, CA, USA
- PCI SSC EMEA Community Meeting, Barcelona, Spain
- A snapshot of the payments landscape: top 10 facts and insights you didn't know
- Speak everyone's language: Why consumers prefer Speak to Pay
- Step up your security game to gain your customers’ trust
- What’s next for secure payments: five need-to-know trends for contact centers
- PCI Pal® is recognized by 8x8 as Global TPES Partner of the Year 2024
- Why Pay by Link needs to be more than 'send and forget'
- Digital-first shouldn’t mean digital-only
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